Hearing Support Officer (NE/1696)



£12.23 - £12.23/hour

Job Location
- United Kingdom -- England -- Greater London -- Central London

Job Type

05 December 2018

Are you available immediately?

Do you have a strong attention to detail?

Do you have a high level of organisation?


An immediate 6 month Hearings Support Officer position has arisen within this busy reputable Regulatory body within Central London.
The purpose of the role is to act as a first point of contact and provide highly efficient support in relation to fitness to practise hearings.

Duties will include:

  • Greet and welcome attendees, providing information to witnesses to ensure they are comfortable and updated with case progression
  • Proactively manage any late case papers, ensuring these are administered quickly.
  • Identify and case complexities, such as multi-registrant hearings
  • Allocate cases to hearing rooms
  • Provide consistent and high-quality customer service to stakeholders, registrants, defence organisations and witnesses.
  • Facilitate the running of the hearings to include preparing the rooms, ensuring all documents, reference materials and consumables are to hand.
  • Assist in the collation of data and information for a range of external and internal stakeholders and ensure records are up to date.


  • Proven experience of delivering effective customer service
  • Proven administration experience within a complex office environment
  • Experience of working within a regulatory, tribunal, legal or court environment would be an advantage
  • High standard of written and spoken English
  • Ability to deal with a high workload and pressurised environment
  • Excellent attention to detail
  • Team Player and highly motivated
  • IT literate

This position is to start immediately.

If this role interests you, please apply now.

Ritz Rec (Emp Agy)

Contact information

Natalie Elkan