Data Controller (SA8120)

Overview

Reference
SA8120

Salary
£20,000 - £22,000/annum

Job Location
- United Kingdom -- England -- East of England -- Essex -- Billericay

Job Type
Permanent

Posted
Tuesday, November 05, 2019


JOB DESCRIPTION - Data Controller

6 months (FTC)- Fixed Term Contract (possible extension)

Monday to Friday; 9am-5.30pm

£20k - £22k salary (depending on experience)

Location: Billericay, Essex (CM12)

 

JOB PURPOSE:

To ensure customer data requirements are met through following, establishing, achieving and maintaining data sourcing, entry, output and quality objectives.

 

PRINCIPAL ACCOUNTABILITIES:

As part of the UK data team:

  • Ensure that the Exchange Traded (ETD), Over the Counter (OTC) and non-ETD futures and options and related products’ contract specification database is maintained to exacting standards of quality through the use of bespoke workflow tools and training from domain experts

  • Target turnaround for updating database should be no longer than 24 hours after system exception notifications or client queries. Appropriate records/reports must be maintained to provide an audit of data changes.  Appropriate steps must be made to obtain missing information.  Maintain a record of action(s) taken

  • Ensure that all appropriate contract position limits are obtained and processed. Maintain a good record of issues, resolutions, improvements, best practices and demonstrate a procedure for review/updating

  • Deliver client contract commitments (SLAs) to time, quality and cost, highlighting risks and mitigation strategies accordingly

  • Ensure all associated projects are performed to agreed deadlines and appropriate records are maintained

  • Ensure that procedure guides for all data management processes are maintained and are constantly updated with any changes or amendments

  • Ensure all team tick lists, proformas, logs, etc. are properly maintained

  • Keep track of trends and pro-actively identify continuous improvement measures

  • Provide cover during staff absences and peak volumes, as directed by the Operations Manager

  • Engage with other team members building a high performance and inclusive culture  in which talent can thrive

  • Achieve alignment and understanding to Euromoney’s code of conduct and group policies across the team

  • To work with peers across the team to establish networking links and common areas for collaboration

  • Undertake projects as directed by the Operations Manager

  • Undertake client investigations as directed by the Operations Manager.

 

KEY INTERFACES

  • Works with internal staff to ensure cost-effective and efficient data sourcing

  • Liaises with clients and other third parties to ensure customer service levels are maintained and improved and client issues are effectively dealt with

  • Liaises with business users of data management systems and productivity applications and collating feedback to ensure all user needs are met

  • Keeps management informed of operational status through periodic status reporting and project updates.

 

REQUIREMENTS

  • Knowledge of using CRM, Salesforce, SQL, Excel

  • Great attention to detail & accurate and fast worker

  • Excellent communication skills

  • Independent worker

  • Organised and efficient planning skills

  • Data management experience is required for the role; working in back office or mid office ideally

 

If you have the relevent skills and experience required for this role, please apply online: www.ritzrec.com

 

Contact: Sylvina Alcock

Tel:0207 9295850

Email: salcock@ritzrec.com 


Contact information

Sylvina Alcock


For further details please download the job description below: