FNOL Claims Handler (VS208/11)



£17,000 - £18,000/annum

Job Location
- United Kingdom -- England -- North West England -- Greater Manchester -- Reddish

Job Type

Friday, November 29, 2019


Claims Advisor

South Manchester (Stockport)

Salary: £17,000 - £18000 + Bonus

Our Insurance specialist client are currently seeking an experienced FNOL Claims Advisor for their South Manchester premises. We’re seeking candidates with proven experience and ability within the Insurance industry to join a friendly, highly experienced, professional and supportive team of handlers.  

This is a unique company which offers considerable expertise within the motor insurance industry. Their depth of expertise and exceptionally strong client focussed approach is highly regarded within the industry, and successful candidates will have an opportunity to increase their Insurance knowledge and expertise by working across different specialist teams within the organisation.

Our client is renowned for offering superb fast track career progression and development, so if you’re looking for a job opportunity with an Insurance specialist that will view you as a person as opposed to just a payroll number, then you need look no further!   


Working with a fun and lively team you will be:

  • Dealing with new inbound specialist accident claims.
  • Be swift and efficient in contacting clients to introduce the services to them. Engaging the correct conversation to manage their expectations. Advising clients of other services that may be available to them
  • Dealing with any queries and answering questions during the initial claims registration process
  • Validate and investigate accident circumstances to assess liability
  • Work with insurance companies, third parties and legal professionals
  • Monitor the hire and chase payments   


  • Experience (1 year +) within the Motor Insurance claims or accident management industry
  • Have a sound understanding of the FNOL claims process from start to finish and experience of Credit/fleet hire
  • Strong and confident telephone manner, with excellent communication and interpersonal skills.
  • Be enthusiastic and self motivated

In the first instance please apply by forwarding your CV, however, preference will be given to those who then follow up with a phone call.

Please contact Vicky at our Manchester office

Ritz recruitment – Employment Agency

Contact information

Vicky Semanda

For further details please download the job description below: