ID Officer (JL/2698)



£12.23 - £12.23/hour

Job Location
- United Kingdom -- England -- South East England -- Oxfordshire -- Oxford

Job Type

Wednesday, February 12, 2020

A fantastic temporary opportunity has arisen within this reputable professional body for a highly motivated ID Verification Officer. This positon will be split between Oxford and Swindon so you will be required to travel between these 2 sites.

This is a Part time role working 3-4 days a week for 3 months with the potential of extension.

The purpose of this role is to facilitate and process verification checks for applicants to register.

Duties will include:

  • Act as first point of contact for all international applicants
  • Complete face to face ID checks
  • Ensure high standards and attention to detail by conducting credential and ID checks
  • Use appropriate questioning/investigation techniques to probe apparent anomalies/queries
  • Maintain and enhance knowledge of ID fraud and developments in this area
  • Complete checking of applications to ensure requirements are met
  • Develop and maintain relationships with suppliers of software and hardware relating to ID checks
  • Write standard and non-standard letters, emails to internal and external stakeholders
  • Manage difficult conversations in a professional manner

Person specification

  • Proven experience within a similar role with an emphasis on investigative duties would be an advantage
  • Experience of working within a customer focused environment
  • Experience of ID checking is advantageous
  • Highly developed ability to pay close attention to detail so that work produced is reliable and accurate first time
  • Excellent communication skills with the ability to deal with difficult and distressed customers
  • Able to identify problems and find practical solutions
  • Self-starter who can work with minimum supervision
  • Preferably a driver with a car as you are required to work in Swindon and Oxford.

Ritz Rec Emp Bus

Contact information

Joanna Learmonth

For further details please download the job description below: