Network Support Officer - 1st Line Support (MFB/ 8198)


MFB/ 8198

£25,000 - £25,000/annum

Job Location
- United Kingdom -- England -- Greater London -- London

Job Type

Friday, October 02, 2020

My client is a well-known and respected British Institution who are currently looking to recruit a Network Support Officer based in South West London.

Supporting the Information, Communication and Technology Manager you main support areas will be:

  • Manage the Service Desk
  • Manage Our Space for the ICT and assist other users if required
  • Manage incoming/outgoing ICT assess.
  • To add/remove users on the Active Directory as well as manage and provide effective and efficient services when needed.
  • Assist with users with Microsoft Windows and Windows Office 365 issues.
  • Assist In-Pensioners with telephone and internet setup and trouble shooting.
  • Assist with conference room and conference call setup.
  • Assist the ICT team as required.

To be considered for this role, you must have knowledge and experience in the following:

  • Good working knowledge of MS Windows Servers 2019
  • Excellent working knowledge of Windows 10
  • Good working knowledge of Microsoft Office 365 and 2016
  • Ability to work independently and in a team environment.
  • Ability to feel comfortable working with different teams, In-Pensioners, volunteers, contractors.
  • The ability to work under pressure while maintaining a good working attitude
  • Do you have good interpersonal skills (both verbal and written).
  • Do you have excellent time management and organisation and are you Customer focused?


  • MCSE (Microsoft Certified Engineer)
  • Degree on Computing Science is desirable but not essential.

Benefits within this fabulous company:

  • 25 days annual leave plus bank holidays. The annual leave entitlement increases after 5 and 10 years’ service
  • Civil Service pension scheme
  • Cycle to work scheme
  • Season ticket travel loan
  • On site gym
  • Staff discount at onsite café
  • Onsite social club.

Due to a high level of responses only successful candidates will be contacted.

Please apply now.

Ritz Rec (Emp Agy)

Contact information

Mark Bryden